14 Things Home Depot Employees Won't Tell You

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Laptop ScreenCasimiro PT/Shutterstock

Retroactive Sales

There’s nothing more aggravating that finding that tool you need, then buying it and heading home only to see it go on sale the next time you visit the store. If this happens to you with a purchase from The Home Depot, don’t just grit your teeth and regret your purchase — head in to the store to claim your savings! This goes for anything you’ve bought in the last 30 days.

Bring the receipt for your purchase and show it to customer service. Your wallet will thank you. Be sure to keep an eye on sales events, especially around holidays, and you can make recent purchases even better values.

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Tools ManIakov Filimonov/Shutterstock

Easy to Understand Return Policy

Not sure what kind of garden loppers to buy? Get both and bring back the one you don’t use for a full refund. This is also a great strategy should you get to the store and realize you forgot to measure for a specific part. Buy multiple sizes and plan on returning the unused items. The Home Depot will offer a full refund on any new, unopened item that you bring back within 90 days. However, there are a few exceptions, like gas-powered equipment, furniture, area rugs, consumer electronics and generators. With those items, you’ll only have 30 days to return them.

If you’re using a The Home Depot consumer credit card, a commercial revolving charge, or The Home Depot commercial account, you’ll have 365 days to return most items. Be sure to read the store’s return policy for more information.

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Dead Flower Potmichaeljung/Shutterstock

One-Year Guarantee on Plants and Shrubs

At The Home Depot you can actually return a dead plant! The Home Depot’s garden sales come with a one-year guarantee. This means if your tree or plant dies despite proper care, you can return it for a full refund even after you’ve planted it.

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